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Customer support

How can we help?

Tell us what happened and include the details needed to investigate. We review support requests on business days.

Prefer email?

You can also write directly to:

info@namegender.com

What to include

  • The page, API endpoint, or spreadsheet where the issue occurred
  • The request, order, or batch reference if one is shown
  • What you expected and what happened instead

Keep secrets out of your message

Never send an API key, password, OAuth client secret, or full payment credentials. We will not ask for them.

Send a support request

For example, a request ID, batch reference, or order reference.

Please provide at least 20 characters. Do not include secrets.